This functionality is supported only if you are using the Classic Agent.
If the browser that you are using has a plug-in enabled, or if the applet uses a plug-in, you must check the Java Plug-in check box on the Extension Settings dialog box. In all other cases, uncheck the Java Plug-in check box.
In Internet Explorer, click and then click the Advanced tab, to determine if Internet Explorer has a plug-in enabled. Scan the Settings list to see if a third party plug-in, such as Java (Sun), has been enabled.