Unable to Start Internet Explorer

This functionality is supported only if you are using the Classic Agent.

Problem

While trying to record or run a test case you get the following message: Error: Unable to start Internet Explorer #

This error occurs because the extensions enabled in the Extensions Enabler and Options > Extensions do not match the default browser.

Solution

Review the settings for your default browser and make them consistent with the settings for the host machine in Options > Extensions and for the target machine in the Extension Enabler.