Typically, you do not have to configure port numbers manually. The information service handles port configuration automatically. Use the default port of the information service to connect to the agent. Then, the information service forwards communication to the port that the agent uses. However, if you have a port number conflict or an issue with a firewall, you must configure the port number for that machine or for the information service.
The default port of the information service is 22901. When you can use the default port, you can type hostname without the port number for ease of use. If you do specify a port number, ensure that it matches the value for the default port of the information service or one of the additional information service ports. Otherwise, communication will fail.
After changing the port number, restart the Open Agent, Silk Test Classic, Silk Test Recorder, and the application that you want to test.