Silk Test Classic Cannot Recognize Web Objects with the Classic Agent

This functionality is supported only if you are using the Classic Agent.

Problem

When you are recording or playing back tests with the Classic Agent, Silk Test Classic does not see the objects in your web application. Instead, it sees custom windows.

Possible Causes and Solutions

Cause
Solution
The browser extension is not enabled.
Enable the browser extension.
The browser extension is enabled, but the default browser is not correct. For example, you might have extensions enabled for Internet Explorer and Mozilla Firefox, but the default browser is Internet Explorer and you are testing Mozilla Firefox.
Change the browser type. You can change it in the Runtime Options dialog box or you can specify it in a script using the SetBrowserType function.
You are using an older version of the browser.

Upgrade your browser.

For information about new features, supported platforms, and tested versions, refer to the Release Notes.